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Flora & Fauna customers fund greener parcel deliveries
eCommerce

Flora & Fauna customers fund greener parcel deliveries

Flora & Fauna shoppers have funded over 17,000 climate contributions via a checkout tool that matches delivery emissions with green projects.

By Mark Tarre • 3 min read • Tue, 20th Jan 2026
Australian eCommerce sees rising EOFY returns despite strict policies
Customer Experience

Australian eCommerce sees rising EOFY returns despite strict policies

Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.

By Jed Nykolle Harme • 3 min read • Sat, 16th Aug 2025
Australia Post ORIAS 2025 awards champion innovation & diversity
eCommerce

Australia Post ORIAS 2025 awards champion innovation & diversity

Australia Post's 2025 ORIAS Impact Awards honour Cool Beans Underwear, Koh, and Mettle Women Inc. for innovation, sustainability, and diversity in online retail.

By Sean Mitchell • 3 min read • Fri, 25th Jul 2025
Moonpig launches in Australia with local cards, tech & gifts
Clean technologies

Moonpig launches in Australia with local cards, tech & gifts

Moonpig has launched in Australia, offering personalised cards and curated gifts printed locally in Melbourne and Sydney, with delivery via Australia Post.

By Jed Nykolle Harme • 3 min read • Wed, 18th Jun 2025

Stories from Other Regions

Australia Post stories

Paymentology enters Australia with local payments ties
Disaster Recovery

Paymentology enters Australia with local payments ties

Cash and card firms stand to gain from Paymentology's Australian push, which links local rails with global schemes and key domestic partners.

By Karen Joy Bacudo • 3 min read • Last month
Colladium launches SMSF gateway amid service closures
Fintech

Colladium launches SMSF gateway amid service closures

Closure of rival gateway services is pushing SMSF trustees and accountants to seek a new Electronic Service Address provider.

By Sean Mitchell • 3 min read • Last month
Australia Post buys Rendr to speed same-day delivery
Digital Transformation

Australia Post buys Rendr to speed same-day delivery

The deal gives retailers broader same-day and on-demand options, as Australia Post extends reach to almost 90% of the population.

By Shannon Williams • 4 min read • Last month
Women at the table transformed loyalty and leadership
Customer Experience

Women at the table transformed loyalty and leadership

Women leaders in loyalty say real change comes when they're heard, trusted to judge for themselves and freed from systemic barriers.

By Sarah Richardson • 2 min read • Thu, 5th Mar 2026
Australia Post unveils blockchain Lunar New Year stamps
Digital Transformation

Australia Post unveils blockchain Lunar New Year stamps

Australia Post launches $15 blockchain-enabled Lunar New Year DigiStamps, pairing physical horse stamps with scannable digital collectables.

By Mark Tarre • 3 min read • Mon, 16th Feb 2026
Expert details the data 'gold' fuelling retail media
Data Protection

Expert details the data 'gold' fuelling retail media

Australian retail media booms as brands race to turn fragmented customer data into 'gold' with unified, first-party identity and AI insight.

By Belinda Lloyd • 6 min read • Thu, 29th Jan 2026
Driving the future of Australia's fleet management in 2026 and beyond
Software-as-a-Service

Driving the future of Australia's fleet management in 2026 and beyond

AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.

By Luke Olsen • 5 min read • Fri, 12th Dec 2025
Australia Post campaign boosts Parcel Locker rewards
Digital Signage

Australia Post campaign boosts Parcel Locker rewards

Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.

By Sean Mitchell • 3 min read • Mon, 8th Dec 2025
Australian retailers lead in customer service as eyewear excels
Customer Experience

Australian retailers lead in customer service as eyewear excels

Australian eyewear retailers Specsavers and OPSM top customer service rankings, while Bendigo Bank leads non-retail brands in KPMG's CX excellence study.

By Kaleah Salmon • 3 min read • Fri, 21st Nov 2025
Australia Post & Shopify boost delivery for AUD $19.2bn market
Customer Experience

Australia Post & Shopify boost delivery for AUD $19.2bn market

Australia Post and Shopify have teamed up to simplify shipping, benefiting thousands of businesses amid Australia's booming AUD $19.2bn online market.

By Melania Watson • 3 min read • Thu, 4th Sep 2025
Australian agriculture powers SME resilience as broader growth steadies
Productivity

Australian agriculture powers SME resilience as broader growth steadies

Australian SMEs show steady performance in Q2 2025, with agriculture leading growth despite challenges like US tariffs and reduced workforce.

By Sean Mitchell • 4 min read • Tue, 2nd Sep 2025
Australia Post launches largest trial of electric delivery vans
Cartech

Australia Post launches largest trial of electric delivery vans

Australia Post has launched its largest trial of 36 Mercedes-Benz electric vans to cut emissions in metropolitan deliveries, advancing its Net Zero 2050 goal.

By Kaleah Salmon • 3 min read • Thu, 21st Aug 2025
Optus names BRX sole production agency & unveils new lineup
Marketing Technologies

Optus names BRX sole production agency & unveils new lineup

Optus has appointed BRX as its sole production agency, streamlining its marketing efforts alongside new creative and media partners Droga5 and Accenture Song Media.

By Melvin Hipolito • 4 min read • Fri, 4th Jul 2025
Australian brands at serious risk of being crushed by global eCommerce giants, expert warns
Marketing Technologies

Australian brands at serious risk of being crushed by global eCommerce giants, expert warns

Australian brands risk being crushed by global eCommerce giants as local e-tailers lag in digital maturity amid booming online sales in 2024.

By Teresa Sperti • 6 min read • Wed, 2nd Jul 2025