AI Adoption stories

Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.

Salesforce launches Agentforce 3 to help enterprises scale AI adoption with enhanced control, interoperability, and real-time hybrid workforce insights.

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.

Many marketers waste up to 20% of their budgets on outdated AI tools, struggling to keep pace with fast-moving social media trends and real-time data needs.

Tray.ai launches Merlin Agent Builder 2.0, enhancing enterprise AI with smarter data, session memory, multi-LLM support, and seamless omnichannel deployment.

AI use in European workplaces surges with 83% adoption, yet just 31% have formal policies, raising concerns over security and ethical risks.

Alexi launches Private Cloud AI to enhance data privacy and compliance for North American law firms, offering tailored, secure AI environments for legal teams.

A new report reveals a widening gap between AI innovation and enterprise security, with 36% of firms struggling to keep up with generative AI risks.

A global survey reveals 81% of staff use AI at work but only 28% of firms have formal AI policies, highlighting a critical gap in skills and risk management.

NTT DATA launches a new EPAS service to enhance adoption of Salesforce’s Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

Despite a GBP £1 billion AI infrastructure plan, just 19% of UK executives see the country as a leader, feeling it trails behind the US and China in AI innovation.

Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.

HPE and NVIDIA launch AI factory solutions with next-gen Blackwell GPUs, simplifying AI adoption for enterprises worldwide with scalable, secure infrastructure.

Scribenote launches a free AI scribe service to ease vet burnout by automating medical records, helping clinics save time on admin and focus on care.

Endava has formed a global advisory board led by Alastair Lukies and Dame Alison Rose to guide AI-driven business transformation worldwide.

Salesforce unveils Agentforce 3, enhancing control and visibility for enterprises to efficiently scale AI agents across operations amid rising global adoption.

Lenovo has launched new hybrid AI platforms and services to help enterprises accelerate AI adoption and scale with advanced infrastructure and training solutions.

Helen Russell of HubSpot reveals how trust and openness are key to embedding AI in workplaces, boosting adoption and reshaping organisational culture.

Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.