Global Stories

Amplitude launches AI Assistant for in-product support

Amplitude brings AI support into digital products with Assistant, aiming to guide users in context, cut ticket volume and flag friction points.

By Mark Tarre • 4 min read • Last week

Digital Transformation

Amplitude launches AI assistant for in-product support

Amplitude adds an AI assistant inside apps to guide users through tasks, cut support tickets and tie help requests to product behaviour.

By Catherine Knowles • 4 min read • Last week

Customer Experience

Understanding the technicalities of lifecycle marketing

Marketers facing lifecycle marketing challenges can streamline strategies by focusing on four key pillars: storage, analytics, data value exchange, and activation.

By Miles Toolin • 6 min read • Wed, 18th Sep 2024

Management

Workato & Reltio extend partnership for new data hub launch

Workato and Reltio extend partnership to launch a cloud-native data hub, integrating data management and orchestration to activate real-time insights and enhance efficiency.

By Kaleah Salmon • 3 min read • Thu, 15th Aug 2024

Customer Relationship Management

Reltio introduces AI-powered Customer 360 Data Product

Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.

By Tom Raynel • 3 min read • Wed, 3rd Apr 2024